Currently we do not offer international shipping as we are focused on scaling our operations domestically in the United States!

For singles and sealed product, our team ships orders within three business days of the order being placed as these are maintained within our locally-held inventory. For sleeves, accessories, and merch, time to ship can vary depending on distributor availability, but should not exceed 5 business days. If you do not receive a shipping confirmation within these timeframes, please reach out directly to our team via the email listed on the Contact page.

For singles and sealed product, due to the volatility of the trading card market, all sales are final. The only exception is if we make an error with the order. Under certain rare circumstances, returns of factory sealed product may be granted but will be subject to a 50% restocking fee.

For merch, card sleeves, and accessories, because these items are made-to-order or shipped directly from third-party manufacturing/fulfillment partners, returns and exchanges are not accepted for:

• Buyer's remorse
• Ordering the wrong size
• Ordering the wrong color or variant
• Preference-based issues (e.g., deciding you no longer want the item)
• Minor differences in color, print placement, or product appearance that can occur due to the manufacturing process

If your item arrives:

• Damaged
• Defective
• Misprinted
• Or you receive the wrong item,

Please contact us within 7 days of delivery at the email listed on the Contact page with:

• Your order number
• A description of the issue
• Clear photos of the item and packaging
• If applicable, photos showing the defect, damage, or incorrect product received

We reserve the right to request additional photos or information before approving any claim.

If your tracking shows no delivery and you believe your package may be lost, contact us at the email listed on the Contact page as soon as possible. For orders shipped without tracking, please wait 15 business days for the order to arrive before reaching out, as USPS can experience significant volatility in shipping times even for shipments within our immediate area. We are not responsible for delays caused by carriers, weather, customs, or other issues outside our control, but we will do our best to help you resolve shipment problems.

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned, undeliverable, or lost due to an incorrect or incomplete address entered by the customer:

• We are not obligated to issue a refund, and
• Reshipment may require additional shipping charges.

If a refund is approved, it will be issued to your original method of payment unless otherwise stated. Please allow 5 - 10 business days after approval for the refund to appear, depending on your payment provider.

We reserve the right to deny refund or replacement requests in cases involving:

• misuse of products,
• normal wear and tear,
• insufficient evidence,
• repeated abuse of our return process,
• or claims submitted outside the required reporting window.
  

Arrival times for shipments can vary widely depending on a multitude of factors outside of our control. See "What is Your Return Policy" for information about when to reach out for a package that has not yet arrived.